Frequently Asked Questions
Borrowing
Can I renew my books online?
At this time, there is not an option to renew your books online. Please submit renewal requests to library@myunion.edu or call us at 888.828.8557 x8747 or 802.828.8747.
What library privileges do I have if I am on a university leave of absence or withdrawn?
Library privileges such as database access and borrowing are available only to enrolled UI&U learners. You may use our book collection on-site.
How can I have books mailed to me?
If you would like to have books mailed to your home from the Gary Library, please send us an email with a list of titles. We ask that you check for availability in the online catalog.
How long will it take for my books to arrive?
The Gary Library uses various mailing methods in order to best suit our patrons.
For patrons residing in New England: USPS Library Mail (2-9 days)
For patrons residing outside of New England: UPS Ground (7-9 days)
For patrons residing outside of New England who live in apartment buildings or who hold P.O. Boxes: Priority Mail (2-4 days).
How do I send my books back?
In order to send your books back, please place them in a clean cardboard box or padded mailing envelope and affix the Gary Library address label that was sent along with your books. Please see the Borrowing/Renewing page for more information on how to return your books to the library.
How do I suggest a purchase?
We welcome suggestions for book and journal purchases, as well as database subscriptions. To make a suggestion, fill out our suggestion form.
Do alumni have any library privileges?
At this point in time, we are not able to extend any library privileges to alumni.
Researching
How do I access an ebrary e-book?
Review "Use eBrary"
How do I create a direct link to an article in a database?
Review "Making links to online library resources"
Technology
How do I log into MyUnion?
Review "Get Connected"
Doctoral Learners
Can I obtain a sample comprehensive degree plan or learner summary from the library?
The library does not have any sample comprehensive degree plans or learning summaries for you to review. Further questions may be directed to the Graduate College.
When will my dissertation be published?
You can check on the status of your dissertation by contacting UMI Dissertation Publishing’s Author and School Relations team directly at 1-800-521-0600 x7020 or via email.
